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(co)space conversations with Neal Stone

November 28 @ 12:00 pm - 1:00 pm

Explore the power of customer-led business transformation

Based in the UK, Neal Stone is a genuinely world-class ‘design manager and experience innovator’. His work has been transformative, helping businesses find the creative balance between two realities:

  1. the business fundamentals of providing a product or a service for the customer (an inside-out perspective) and,
  2. the customer-led experience (an outside-in perspective)

Gaps easily grow between these two perspectives, resulting in diminished business returns and less-than-desirable customer experiences.

Neal’s expertise and practice is directed towards addressing those gaps—unleashing creative innovation and sound business insights to build better, more productive enterprises that deliver transformational customer experiences.

The breadth of Neal’s work has included bridging the inside-out and outside in gaps in both the private and public sectors, as well as with established and start-up enterprises. He sits on the advisory board of the Brunel Business School Applied Corporate Brand Management MSc; is a Fellow of the Royal Society for the encouragement of Arts, Manufacture and Commerce; and is a visiting tutor at the Royal College of Art on the Service Design MA.

We warmly invite you to the next (co)space Conversation to hear Neal present his insights and experience connecting creativity and business and design to deliver real value to our customers and clients.


November 28
12:00 pm - 1:00 pm
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202 Strickland Street (on the second floor)
Whitehorse, YT Y1A2J8 Canada
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